MyTravel is committed to providing our customers with only the highest quality of service. Your thoughts are very important to us. Please take a moment to complete this questionnaire and provide us with feedback on the service you received when making your most recent travel arrangements. All responses will be entered into a monthly draw for travel merchandise.

MyTravel office booking was made with:

City:

Agent Name:

Please rate MyTravel agency you used

Excellent

Very Good

Good

Fair

Poor

N/A

Overall quality of service

Overall value (i.e. products and services received for the price you paid)

Compared to other travel agencies offering similar services, please indicate whether you feel the price you paid was¿

Please rate the consultant with whom you spoke

Excellent

Very Good

Good

Fair

Poor

N/A

Overall quality of service

Professionalism

Understanding your travel needs

Being friendly/courteous

Responding to problems quickly & effectively

Presenting appropriate options

Providing accurate & timely travel documents

Demonstrating ways to save money

How did you make your travel arrangements? In person By phone By Email Internet

What could we have done to improve your travel experience?

Departure Date(DD/MM/YYYY):

Return Date(DD/MM/YYYY):

Do you wish to be contacted about your recent travel experience? Yes No

Customer information

Name

Home Phone

Work/Cell/Other Phone

Email

*Note: your email address and phone numbers will only be used for the purpose of contacting you regarding your recent travel.